Prohands’ customer tailored remote maintenance services guarantee reduced network downtime
Prohands offer customized solution models tailored to clients’ various demands for operation and maintenance of their remote network.
Our highlights include:
Our highlights include:
- Optimum cost on network maintenance
- End to end field technical services
- Secure and efficient task management
- 24 x 7 support and resource availability
- Easy coordination and monitoring
- Fully equipped resources with tools and test equipment
- Support for sourcing of materials and network components
- Complete logistics support for the maintenance tasks
Our qualified technicians carry out routine or emergency support of Client equipment at their remote facilities or data centres.
Various activities include but not limited to :
Various activities include but not limited to :
- Replacing hardware components with spares or upgrades
- Testing of in-house carrier circuits
- Troubleshooting of physical ports
- Power-cycling of routers, switches and servers
- Soft-booting, configuration and OS updates
- Visual equipment checks & assist remote troubleshooting
- Inspections, audits and diagnostics services
- Cage/Environment temperature analysis